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- Main Phone & Fax
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Phone: (203) 869-6700
Fax: (203) 661-2793 - New
- Phone: (888) 708-5533
- Service
- Phone: (888) 622-6699
- Parts
- Phone: (888) 703-1444
- Used
- Phone: (888) 380-1188
Dear Lou,
I wish to thank you for you kind attention and care regarding my most recent Lexus repair, which entailed a lengthy wait for supplier parts.
I doubt that a better customer service department exists anywhere. I’ll pass the word to all potential Lexus buyers. Best wishes for a happy holiday season.
Sincerely,
Sandra S.
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(Internet Department)
Dave,
Just wanted to drop a note and thank you for the extra time and effort you put into arranging this deal. The car was excellent and Peter did a tremendous job reviewing all the details and going over all the functionality despite these frigid temperatures... He went outside without a coat!
I was so thoroughly impressed by the attention and care by Lexus of Greenwich that I am now considering purchasing a Lexus myself as I was only looking at the 5-series to date.
I will probably be making that purchase in a few months time once my housing renovations are complete. Again, thank you for the continuous communication and easing both me and my fathers original concerns. I will definitely be making referrals to friends and family.
Keep in touch.
Brian R.
Dear Lexus of Greenwich,
“As a salesperson, I valued the entire experience from start to finish. From the initial contact via email, to setting up an appointment, to my meeting – all exceptional. Everyone there is polished and professional in appearance and attitude, from the receptionist, to the GSM(John McCaffrey), to my sales guy, Fabio. I was offered a bottle of water, and the GSM quickly did a needs analysis and determined that the GS350 was the car I needed, and then Fabio was amazing at highlighting the features of the car, and he had a route mapped out for the test drive. What really impressed me is that while we were out on the test drive, the business team ran the reports, so that upon my return, I was presented with a cost analysis to purchase or lease. They had a total respect for my time and made it easy to choose Lexus. First time owner. Never going anywhere else (assuming I continue to receive that level of service). ”
Maureen
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To Lexus of Greenwich,
Dave Sturm the Internet Business Developement Manager responded to my email immediately and with wonderfully detailed price analysis. Lisa Fabro our Lexus Sales Consultant was outstanding (first time I ever hugged a car dealer person). John McCaffrey the General Sales Manager, also outstanding (impressed when he left his office just too great us on our second visit. Bob Katz, the Financial Consultant was very clear and helpful. Whole dealership is exemplary and what one would expect in Greenwich. Fortunate for us we found you.
John,
Scarsdale
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Dear Lexus of Greenwich,
I purchased a 2013 Lexus RX350. Everyone in the dealership made me feel welcomed, at home and above all comfortable. My sales consultant Katie was sincere, genuine, and honestly cared; she put my needs in front of her needs. A great experience!
Alfonso,
CT.
MSRP does not include delivery, processing and handling fee of $895. Excludes taxes, title, license and optional equipment.
© 2006-2013 Lexus, a Division of Toyota Motor Sales, U.S.A, Inc. All information contained herein applies to U.S. vehicles only.